Legacy product and open-source update

Sighthound Video is a legacy product that is no longer under active development. It is available free of charge and community-supported. Sighthound does not provide regular bug fixes or feature updates for this product.

Existing purchased licenses do not expire. Source code and community discussion are available at https://github.com/sighthoundinc/SighthoundVideo. For critical issues, contact support through the Sighthound website; responses are provided on a best-effort basis.

Do purchased licenses expire?

No. Existing purchased Sighthound Video licenses are perpetual and do not expire.

What was the Support and Upgrades subscription?

Historically, Sighthound Video license purchases included a 12-month Support and Upgrades subscription. During an active subscription period, customers were eligible for supported major-version upgrades released during that period.

This is now legacy account context. Sighthound Video is no longer under active development, and Sighthound does not provide regular bug fixes, feature updates, or regular subscription-based upgrades for this product.

If you still see a Renew button

Existing license holders can ignore renewal prompts that may still appear in older account or application screens. Your original purchased license does not expire.

Manual license and Pro upgrade handling

License and Pro upgrade requests are now handled manually. Current users who need an up-to-date license or Pro access should contact support so we can update the account manually. New users should create a Sighthound account first, then contact support so we can create a legacy license manually.

The former self-service purchase and upgrade checkout flow is no longer the normal path for legacy Sighthound Video licenses. Manual support handling can also help with access to older packaged versions where applicable.

Recovering, activating, or updating a license

If you need help recovering, activating, or updating a Sighthound Video license, sign in to your Sighthound account or contact support through the Sighthound website. Include the email address on your Sighthound account and whether you are a current customer or a new user requesting a manually created legacy license. Responses for Sighthound Video are provided on a best-effort basis.