Basic and Pro are legacy Sighthound Video edition names. Historically, upgrading unlocked more cameras, HD video, additional responses, Remote/Mobile Access, and legacy support/upgrade subscription benefits.

Sighthound Video is now an open-source, legacy product. Self-service upgrade checkout is no longer the normal path, but license and Pro upgrade requests are handled manually.

If you are a current customer and need an up-to-date license or Pro access, contact support so we can manually update your account. New users should create a Sighthound account first, then contact support so a legacy license can be created manually.

Related: About Support and Upgrade Subscriptions | How to get a legacy license