Legacy product note: Sighthound Video is a legacy product that is no longer under active development. It is available free of charge and community-supported. Sighthound does not provide regular bug fixes or feature updates. For critical issues, support responses are best-effort. Source code is available at https://github.com/sighthoundinc/SighthoundVideo. Existing purchased licenses do not expire. Users may recover or activate existing licenses through the account flow or support form, but new license purchases and upgrades have been removed from the website and should not be promised.

 

Edition and feature availability: Remote Access and Mobile Access were historically edition-gated. Do not assume they are available in every legacy edition; Sighthound Video 7.0.16 Starter does not expose Remote Access or Mobile Access options. Use this article for installations where the Remote Access tab is available.

Remote access lets you connect to the Sighthound Video computer from another device. It depends on your local computer, network, router, firewall, browser, and mobile-device configuration. Use a strong username and password, and expose remote access outside your local network only if you understand the security implications of port forwarding.

Related articles

• How do I connect remotely using my web browser?
• Mobile access (Android and iOS)
• Download and connect the Sighthound iPhone app on LAN

Before you start

• Sighthound Video must be installed and running on the computer connected to your cameras.
• The computer should stay awake while you want remote access to work.
• The Remote Access tab must be available in your installed edition.
• For access from outside your local network, your router and firewall must allow traffic to the Sighthound Video remote-access port.
• Do not purchase or upgrade licenses based on older KB wording; new purchases/upgrades are no longer offered on the website.

Enable remote access

1. Open Sighthound Video.
2. On Mac, choose Sighthound Video > Preferences. On Windows, choose Tools > Options.
3. Select the Remote Access tab. If the tab is not present, your installed edition may not include Remote Access.
4. Check Enable remote access.
5. Enter a login user ID and a strong password.
6. Choose the remote-access port, then click Apply.
7. Wait for Sighthound Video to show its available remote-access addresses.

Test the connection

• On the Sighthound Video computer, open the local address to confirm that the remote-access server is running.
• From another device on the same network, use the internal address.
• From outside the network, use the external address after your router/firewall is configured to forward the selected port to the Sighthound Video computer.
• When prompted, enter the username and password from the Remote Access tab.

Troubleshooting

• If the Remote Access tab is missing, confirm your installed edition and license activation state.
• If the page does not load, confirm that Sighthound Video is open and remote access is enabled.
• Confirm that you are using the correct address for your location: local, internal, or external.
• Check that your firewall allows the selected port.
• For access from outside the local network, confirm that the router forwards the selected port to the Sighthound Video computer.
• If your network's public IP address changes, the external address may also change.
• Browsers may show a certificate warning because Sighthound Video uses a local/self-signed certificate. Continue only after verifying that the address is your Sighthound Video computer.